ph771 Privacy Policy – How We Protect Your Data

1Introduction

ph771 is committed to protecting the privacy and personal data of every player who uses our platform. This Privacy Policy explains in clear terms what information ph771 collects when you register an account, make deposits in Philippine Peso, play games, or contact support — and how that information is handled.

This policy applies to all users of the ph771 website and mobile app, regardless of where in the Philippines they access the platform from. By creating a ph771 account, you confirm that you have read and understood this Privacy Policy and agree to the collection and use of your information as described here.

This Privacy Policy should be read alongside the ph771 Terms and Conditions, which together form the full agreement between you and ph771. If you have questions about how your data is handled, contact ph771 support through your account dashboard at any time.

2Information We Collect

ph771 collects personal information in three main ways: directly from you when you register or use the platform, automatically through your use of the platform, and from third parties involved in account verification and payment processing.

Information you provide directly:

• Full legal name as it appears on your government-issued Philippine ID.
• Date of birth, used to verify that you meet the 21+ age requirement.
• Philippine mobile number, used for OTP authentication and account communications.
• Email address, used for account notifications and support communications.
• Residential address in the Philippines, collected during KYC verification.
• Government-issued ID documents — such as PhilSys ID, passport, or driver's licence — submitted during identity verification.
• Payment information including your registered GCash or Maya mobile number, or bank account details used for PHP deposits and withdrawals.

Information collected automatically:

• Device information including device type, operating system, and browser version.
• IP address and approximate geographic location within the Philippines.
• Session data including login times, pages visited, games played, and betting activity.
• Cookie data and similar tracking technologies as described in Section 8.

Information from third parties:

• Identity verification results from KYC processing partners who confirm the authenticity of your submitted documents.
• Transaction confirmation data from payment processors including GCash, Maya, and Philippine banking partners.

3How We Use Your Information

ph771 uses the personal information it collects for specific, legitimate purposes. We do not use your data in ways that are not described in this Privacy Policy. The table below summarises the main purposes for which your data is used.

ph771 does not use your personal data to make fully automated decisions that significantly affect you without a human review process. If you have concerns about how a specific decision was made regarding your account, contact support through your account dashboard.

4Legal Basis for Processing

ph771 processes your personal data on the following legal grounds:

• Contract performance — processing necessary to provide the ph771 service you have signed up for, including account management, gaming, and payments in PHP.
• Legal obligation — processing required to comply with applicable laws and regulations, including KYC and anti-money-laundering requirements.
• Legitimate interests — processing for fraud prevention, platform security, and improving the ph771 service, where those interests are not overridden by your privacy rights.
• Consent — processing for optional purposes such as promotional communications, where you have provided explicit consent. You may withdraw consent at any time through your account settings.

5Sharing Your Information

ph771 does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data is shared only in the following limited circumstances:

• Payment processors — GCash, Maya, and Philippine banking partners receive only the payment information required to process your PHP deposits and withdrawals.
• KYC and identity verification partners — identity document data is shared with verification service providers solely for the purpose of confirming your identity and age. These partners are contractually bound to handle your data securely.
• IT and platform service providers — technical partners involved in hosting, security, and platform maintenance may access data as required to perform their services, under strict data processing agreements.
• Legal and regulatory authorities — ph771 will disclose personal information when required to do so by applicable Philippine law, court order, or lawful request from a government authority.

6Data Retention

ph771 retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and internal policy. Specifically:

• Account registration data and KYC documents are retained for the duration of your account and for a minimum period after closure as required by anti-money-laundering regulations.
• Transaction records including PHP deposit and withdrawal history are retained in accordance with financial record-keeping requirements.
• Gaming activity logs are retained for a defined period for compliance, dispute resolution, and responsible gaming monitoring purposes.
• Support communications are retained for a reasonable period to allow for follow-up and quality assurance.

When your data is no longer required for any of the above purposes, ph771 securely deletes or anonymises it. You may request the deletion of your personal data by contacting support through your account dashboard, subject to any retention obligations ph771 must fulfil under applicable law.

7Data Security

ph771 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, alteration, or disclosure.

• SSL encryption — all data transmitted between your device and ph771 is encrypted using SSL/TLS technology. This applies to the website, mobile app, and all API connections.
• OTP authentication — your ph771 account is protected by one-time password (OTP) verification on login, adding a second layer of security beyond your password.
• Secure password storage — passwords are stored using industry-standard hashing and are never stored in plain text. ph771 staff cannot view your password.
• Access controls — access to systems holding personal data is restricted to authorised ph771 personnel and service providers on a need-to-know basis.
• Ongoing monitoring — ph771 monitors its systems for unusual activity that may indicate unauthorised access or a security incident.

8Cookies and Tracking Technologies

ph771 uses cookies and similar technologies on its website and mobile platform. Cookies are small text files stored on your device that help ph771 recognise you, maintain your session, and understand how the platform is used.

ph771 uses the following types of cookies:

• Essential cookies — required for the platform to function. These manage your login session, maintain your account state, and enable core features such as deposits and game loading. These cannot be disabled without affecting your ability to use ph771.
• Security cookies — used to support OTP authentication, detect suspicious login patterns, and protect against fraud and account takeover.
• Preference cookies — remember your language, display settings, and other preferences so you do not need to reconfigure them every visit.
• Analytics cookies — collect anonymised data about how players use the ph771 platform, which pages are visited, and how features are interacted with. This data is used internally to improve the platform experience.

You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect the performance of the ph771 platform or limit access to some features. ph771 does not use cookies to serve third-party advertising.

9Your Privacy Rights

As a ph771 player, you have the following rights regarding your personal data:

• Right to access — you can request a copy of the personal data ph771 holds about you.
• Right to correction — if any of your personal data is inaccurate or incomplete, you can request that it be corrected. For registered name and date of birth changes, supporting documentation will be required.
• Right to deletion — you can request deletion of your personal data, subject to ph771's legal obligations to retain certain records.
• Right to withdraw consent — where ph771 processes your data based on your consent (such as for promotional communications), you can withdraw that consent at any time through your account settings without affecting your ability to use the platform.
• Right to restrict processing — in certain circumstances, you can request that ph771 limit how it uses your data while a query or dispute is being resolved.
• Right to lodge a complaint — if you believe ph771 has not handled your personal data appropriately, you have the right to raise a complaint. Contact ph771 support through your account dashboard in the first instance.

To exercise any of these rights, contact ph771 customer support directly through your account dashboard. ph771 aims to respond to all privacy-related requests within a reasonable timeframe. Some requests may require identity verification before they can be processed, to ensure the security of your account.

10Minors and Age Protection

ph771 is strictly for players aged 21 and above. ph771 does not knowingly collect personal information from anyone under the age of 21. Age is verified as part of the KYC process before a player can make deposits or withdraw winnings.

If ph771 becomes aware that personal data has been collected from a person under the age of 21, that account will be immediately closed and any associated data will be handled in accordance with applicable law. ph771 encourages parents and guardians in Manila, Quezon City, Cebu, Davao, and across the Philippines to use device-level parental controls to prevent minors from accessing online gaming platforms.

For more information on ph771's responsible gaming tools and age protection measures, visit the Responsible Gaming page.

11Changes to This Privacy Policy

ph771 may update this Privacy Policy from time to time to reflect changes in our practices, the services we offer, or applicable legal requirements. The "Last updated" date at the top of this page is updated whenever the policy is revised.

When material changes are made — meaning changes that significantly affect how your personal data is used — ph771 will notify registered players via their registered email address or through an in-platform notification. Your continued use of ph771 after a policy update constitutes acceptance of the revised Privacy Policy.

ph771 recommends that you review this Privacy Policy periodically so you are always aware of how your information is being handled. If a future change is something you do not agree with, you should stop using ph771 and may request account closure through support.

12Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or the way ph771 handles your personal data, please contact ph771 customer support through your account dashboard. Our support team is available 24/7 and will direct your query to the appropriate team.

You can also reach ph771 by email at the address displayed in the footer of this page. When contacting us about a privacy matter, please include your registered ph771 username or account email so we can locate your account quickly and respond accurately.